ETS has put together a list of helpful resources for your property or portfolio in response to COVID-19.
Resources
ETS Support Team
Contact Us - The ETS Support team is happy to answer any questions you may have on how to navigate through the ETS applications to update content on your site, post banners/alerts, create/schedule and send emails and text messages and any other questions you may have. Please reach out via the chat icon in the bottom right hand corner, via email at [email protected] or call us at 202-342-7090 ext. 101.
Keep your Site Updated - If you have an Electronic Tenant Portal and would like to update operating or emergency procedures, etc. Please send all requests to our dedicated Edits team at [email protected]. Almost all edit requests can be completed within the same business day.
Need Content? We have it! ETS has a library of Preparedness Tips, Procedures, etc. We also have a number of sample emails that can be reviewed for notifying building occupants of the latest news regarding the COVID-19 situation. Please reach out to our team via via the chat icon in the bottom right hand corner, via email at [email protected] or call us at 202-342-7090 ext. 101 to request materials.
ETS Tools that can Help -
A powerful suite offering professional grade communications capabilities. Integrated across desktop and mobile devices, this app facilitates comprehensive contact / relationship management, notifications via Text, Email and Electronic Tenant Portal, as well as calendar and seamless proactive initiative engagement. We are offering this app for FREE, through June 22nd, to existing clients who are not currently licensing it. For more information, contact [email protected].
Our portal was built with both building managers/owners and the tenants in mind as a single location where tenants can go to stay informed and securely access important documents, from desktop, mobile or tablet – anywhere there’s a wifi connection! This is especially important as it relates to specific property initiatives, like sustainability programs, wellness programs, and emergency preparedness and safety protocol.
A comprehensive, agile property inspection application. Create fully customizable inspections (including cleaning/disinfecting tasks, incident reports, etc) schedule, and assign to one or more users. Inspections are completed using the ETS mobile app on any mobile device, from anywhere in the field.
