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FAQ - I am set up to receive emails for all Service Types, but I am not receiving emails when a tenant adds a communication note, how can I change this?
FAQ - I am set up to receive emails for all Service Types, but I am not receiving emails when a tenant adds a communication note, how can I change this?
Amy Fawcett avatar
Written by Amy Fawcett
Updated over a week ago

Only the Assigned Designees receive emails when a tenant adds a communication note. If you want to receive these emails, you will have to go into your Designee profile in the Task Management Application and manage your assignments so that you are Assigned tasks for all Service Types.

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