Contact Customer Service

Here is where you will find Email, Phone and Chat options to contact our Customer Support personnel.

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Getting Started with ETS

These sections will offer an Introduction to ETS, Initial Set-Up documents and Programming videos.

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ETS Training Schedule & Recordings

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COI Application

This is a highly capable risk management tool. Manage, track and communicate tenant and vendor/contractor insurance requirements and compliance.

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Communications Application

This powerful suite offers professional grade communications capabilities. Using one, streamlined App, you can send information to property contacts and others in four unique ways.

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Contact Management Application

A comprehensive, web-based application that includes property/portfolio communication administration.

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Dashboard Feature

The ETS Dashboard allows users to see a real-time view of key property metrics for one property or an entire portfolio.

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Directory Application

Our customizable on-line property directory can provide detailed contact information for property tenants, approved vendors and other resources.

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Electronic Tenant Property Website

An invaluable web-based, desktop and mobile, informational hub providing 24 / 7 access to any and all information needed by tenants and others associated with the property.

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Insight Application

This is a multi-purpose, customizable, agile data collection and analysis application pertinent to all aspects of property operations.

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Inspection Application

Create, Schedule and Assign Custom Inspections

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Leasing Center Application

A valuable tool for viewing space location details, rates, size and availability for all space within a property.

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Mobile Task Manager (MTM)

The Mobile Task Manager App (smartphone, tablet and desktop) which allows engineers, property team members, credentialed vendors and others to manage service request/work order and preventative maintenance tasks on the fly.

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Preventative Maintenance Application

This Web-based application ensures critical resources and valuable property equipment are maintained in the most timely, thorough and professional manner.

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Reservations Application

Simplify your Reservation process for all shared amenities within your property through our easy to use desktop and mobile applications. This app allows Users to check availability, submit a reservation, check the status of their reservation and much more.

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Service Request Application

A comprehensive service and work order request system that impacts responsiveness, efficient workflow and resource utilization, to deliver considerable time savings, and heightened tenant satisfaction.

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Task Management Application

The Task Management App is a tool designed to assist building management personnel who will be performing Service Requests and Preventative Maintenance tasks on a daily basis.

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Video Training and Testing Application

The Video Life-Safety Training & Testing app promotes, and documents, preparedness and understanding of procedures required in mitigating circumstances.

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ETS Application Clean Up Guides & Videos

Trainings, Guides, and Videos on How to Optimize your ETS Applications

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Tenant Center Information

This collection will host information about the Tenant Center, by which authorized Users are granted access through the Contact Management App.

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General Questions

Click here to find several general ETS based questions

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Legacy Application: Freight Elevator

This app allows tenants to check availability, submit a reservation, check the status of their reservation and manage other similar resources.

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Legacy Application: Email Notification

This is a professional grade, web based, individual / property / portfolio email correspondence application.

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Legacy Application: Instant Alert

Professional grade, powerful and agile alert app to rapidly communicate information via desktop posting, mobile posting, email and text / SMS messaging.

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Legacy Application: Building Calendar

A central event and calendar tool to keep users informed of all building and local activities.

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