Electronic Tenant® Solutions

A comprehensive, web-based application that includes property/portfolio contact information, preferences, and settings.

Contact Management Application

How to set up a new Maintenance Center User with application permissions, settings, and notifications.

CM Help: How to add a Maintenance Center User

CM Help: How to Manage a User Profile

Step By Step Guide for Adding Staff, Engineers, and/or Vendors to the Contact Management Application

CM Quick Guide: Add a Maintenance Center (MC) User

Step by Step Guide to Add a New Tenant User and Set Up Permissions

CM Quick Guide: Add a Tenant Center (TC) User

CM Video: How to Add a New User

CM - How to Navigate the User List Page

Troubleshooting tips for logging into ETS Environments - Maintenance Center, Mobile Task Manger, or Tenant Center

CM Quick Guide: Login Troubleshooting

Getting Started

This article will show you how to add notes for one or more users and how to view notes in the History section.

CM Help: How to Add Notes & View User History

This video will walk you through the new Short Code features.

CM Video: Short Code Messaging

Application Features

CM Help: Preferences - Email Templates

CM Help: Preferences - Display

CM Help: Preferences - User Templates

CM Help: Preferences - Custom Fields

Preferences & Setup

Contact Management Best Practices

CM: Managing & Organizing Your User List

Recorded Trainings

CM Help: Generating Reports & Downloads

Reports & Downloads

Blog

ETS Parent Site

Maintenance Center Login

Find answers and get help from Intercom Support and Community Experts

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