Electronic Tenant® Solutions

Self-Training Guideline – Insight Application

Welcome to Electronic Tenant Solutions self-training guideline.

This document will provide you with a recommended step-by-step process for learning the Insight Application.

Application Overview: A powerful survey and data analysis application pertinent to all aspect of property operations.

The insight application can be sent to anyone via email. However, if you will be using the tool for tracking tenant/staff surveys, please ensure all contacts are set up within the Contact Management Application. <a href="https://intercom.help/electronic-tenant-solutions/contact-management-application" target="_blank" rel="nofollow noopener noreferrer">Click here to visit the Contact Management Help Center.</a>

Step 2 – Watch the Training Tutorials

<a href="https://intercom.help/electronic-tenant-solutions/insight-application/video-tutorials/01-how-to-create-and-deploy-a-new-insight" target="_blank" rel="nofollow noopener noreferrer">“01. How to Create and deploy a New Insight”</a> (09:43)

<a href="https://intercom.help/electronic-tenant-solutions/insight-application/video-tutorials/02-how-to-view-and-manage-existing-insights" target="_blank" rel="nofollow noopener noreferrer">“02. How to View and Manage Existing Insights” </a>(05:16)

1. <a href="https://intercom.help/electronic-tenant-solutions/insight-application/video-tutorials/01-how-to-create-and-deploy-a-new-insight" target="_blank" rel="nofollow noopener noreferrer">“01. How to Create and deploy a New Insight”</a> (09:43)						
2. <a href="https://intercom.help/electronic-tenant-solutions/insight-application/video-tutorials/02-how-to-view-and-manage-existing-insights" target="_blank" rel="nofollow noopener noreferrer">“02. How to View and Manage Existing Insights” </a>(05:16)

These tutorials will teach you how to create, deploy and manage insights.

Next, if you would like more information or greater detail on the reporting and downloading capabilities of the App, please watch the specific video tutorials by segment numbered “03 &amp; 04” in the Insight Help Center.

There are also several Frequently Asked Questions listed under this category may assist you should questions arise throughout the process, please review the FAQ’s as needed.

"Help Document – Insight App" – This document will provide a breakdown of each section with explanations, step by step details and in-depth screen shots depicting how to use the Application.