From the homepage of the Maintenance Center, navigate to the Communication List page by clicking List from the tab drop down menu.
Communications List
The Communication List will show all of your Sent, Draft, Scheduled, and Recurring Communications.
The highlighted icons in the Type column indicate if the Communication includes an Email, Text message, Property Website Banner and/or Calendar Event.
The Recipient column shows the selected Recipients for one or more Buildings. If Subset was chosen when the Communication was created, the Groups, Companies, Floors, and/or Users will be listed for each Building.
Communications marked as High Priority will be shown with a red vertical line on the left.
The Message column will indicate the Status of the Communication as well as the Title or Subject of the Communication and a portion of the message.
Any Attachments to the Communication will be indicated in the Message field with a paperclip icon.
The last three columns indicate who created the message, the Category, if one was chosen, and the date the Communication was sent or is scheduled to be sent.
If it is a Recurring message, the date will be highlighted in yellow, indicating when the next message will be sent. The Date column also includes a toggle icon at the top to allow the messages to be sorted by date.
Communication List Filters
There are multiple filtering options in the left-hand column that can be selected to narrow the list.
The list can be filtered by Building, Group, Company, Date Range, Communication Type, Status, etc. After selecting a filter, click the green refresh icon. If selecting filters from multiple sections, check the filters in each category, then click the Update Filters button at the top of the Filter List.
To find a specific Communication, use the Search box at the top of the filter list.
If the list has been filtered, select Show All to remove all filters to see the complete list of Communications.
Bulk Update Feature
The Communications List has a Bulk Update feature which allows you to update the Category, Archive or Un-archive, Delete, or Export multiple Communications at one time.
After clicking Bulk Update, checkboxes will appear next to each Communication. Check the box next all Communications that need to be updated. Next, scroll to the bottom of the page, select the action from the Bulk Update menu, and Submit.
Selecting Export from the Bulk Update menu allows users to Export and download an Excel file for one or more Communications in the list.
Communication Details
Clicking on any message in the list will open the Communication Details for the selected Communication.
The Details page includes links to Preview each type of Communication.
The Preview for a Calendar Event includes a link to the Building Calendar, as well as a link to add the Event to the users personal calendar.
Click View Event to see the event on the calendar
Click View Banner to see the Banner on the Property Website.
Click Disable Banner to instantly remove the Banner from the Electronic Tenant Property Website.
