Electronic Tenant® Solutions

Using the On-Hold Feature to pause the time calculated on a request.

SR Help: Using the On-Hold Feature

This video tutorial will cover the new Service Request Details user interface, the new on-hold feature, and updated reporting metrics.

SR Video: Service Request Log & On Hold Feature

SR Video: Service Request On-Hold Feature

SR Help: Set up Alarm Trigger & Notifications

SR Video: Alarms & Maintenance Watch

SR Help: Maintenance Watch for Open Requests

SR Video: Advanced Reporting

SR Help: Service Request Satisfaction Survey

SR Video: Service Request Satisfaction Survey

This video tutorial covers the Tenant Satisfaction Survey within the Service Request  Application.

SR Video: Tenant Satisfaction Survey

SR Help: Service Request Billable Items

SR Video: Billable Items & Templates

Advanced Reporting - Training Video

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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