Electronic Tenant® Solutions

Using the On-Hold Feature to pause the time calculated on a request.

SR Help: Using the On-Hold Feature

This video tutorial will cover the new Service Request Details user interface, the new on-hold feature, and updated reporting metrics.

This video tutorial covers the Tenant Satisfaction Survey within the Service Request  Application.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you