All Collections
Service Request Application
A comprehensive service and work order request system that impacts responsiveness, efficient workflow and resource utilization, to deliver considerable time savings, and heightened tenant satisfaction.
Service Request Jan 2024 Updates
SR Help: Overview - Service Request Details Page
SR Quick Guide: Service Request App Intro
SR Video: Navigating the Service Request List
SR Help: Service Request List Page
SR Video: How to Add a Request (via Maintenance Center)
SR Help: Add a Service Request: Maintenance Center
SR Video: Add Request Update
SR Help: Update an Existing Service Request
SR Video: Updating/Managing Requests
SR Quick Guide: SR Details Timeline & Log
SR Help: Using the On-Hold Feature
SR Video: Service Request Log & On Hold Feature
SR Video: Service Request On-Hold Feature
SR Help: Set up Alarm Trigger & Notifications
SR Video: Alarms & Maintenance Watch
SR Help: Maintenance Watch for Open Requests
SR Video: Advanced Reporting
SR Help: Service Request Satisfaction Survey
SR Video: Service Request Satisfaction Survey
SR Video: Tenant Satisfaction Survey
SR Help: Service Request Billable Items
SR Video: Billable Items & Templates
SR Video: How to Add, Edit, Delete Types & Assignments
SR Help: Service Types - Create, Manage & Assign
SR Quick Guide: Setup & Manage Designee Assignments
SR Video: Application Preferences
SR Help: Application Preferences Part 1
SR Help: Application Preferences Part 2
SR Help: Application Preferences Part 3
SR Help: Setting up Preferences for Staff Initial Repsonse